We’re looking for Online Chat Support Specialists to serve as the first line of support for customer and member questions. Your day-to-day work will involve handling live chat conversations and responding to email inquiries with outstanding service. You’ll gather details from customers, understand their needs, and provide them with helpful, accurate solutions promptly.
Contract length: Ongoing, with no predetermined end date.
Rate: $35 per hour.
Skills/background needed: Access to a computer, smartphone, or tablet that can run social media platforms and web-based chat systems. Comfortable working on your own without constant supervision. Willingness to adhere to established protocols and guidelines. Minimum 10+ hours each week that you can dedicate to this work. Fast and stable internet connection required.
Hours per week: Flexible scheduling between 10 and 40 hours weekly.
Location: Work from anywhere with internet access (based in the United States).
Positions are going quickly across all regions. If you’re ready to jump in immediately, we’d love to hear from you.